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BJ's Wholesale Club Wins The Race

Planetfeedback letter writer Dawn is pleased as punch with a couple of BJ's employees.  They helped her get the two tires she needed.  Now she's back out on the road and driving in a happy frame of mind.

Mirza is a genuine asset to your company. His helpfulness and great customer service skills has made me a permanent BJ's customer.

December 06, 2006 in Nice Touch!, Praise & Raves, Service Heros! |

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  • Is your company obsessed with customer service? Looking for better ways to satisfy and serve your consumers, especially the vocal ones? PlanetFeedback.com, one of the web's oldest and most respected consumer feedback services, offers a suite of services and scorecards to help business win with consumers. If your work is dedicated to consumer affairs, total quality management, employee training, or overall customer satisfaction, we can help! From focus groups to surveys, we'll help you connect (and learn from) the web's most knowledeable and opinionated (and did we say attentive?) consumers. CONTACT: Greg at greg@planetfeedback.com
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