Three Cheers For HP

The harddrive on Susan's Hewlett Packard failed.  Being Sunday afternoon, she was expecting the worst in customer service.  Instead, she got the best.

"Imagine my surprise and delight when I was not only connected instantly, but to a rep that spoke perfect english! It being a Sunday afternoon I was expecting the worst. My issue was handled quickly and a new hard drive shipped out to me. The entire phone call took less than 20 minutes! Three cheers for HP, who hasn't forgotten what good customer service is all about!"

Congrats Susan!