Helpful Hints For Sprint

PlanetFeedback letter writer Russell has a laundry list of things he believes Sprint should publicize in order to attract more users.

"You lead in the world of the techie because you let us enjoy our phones and services. Promoting these facts will only help your company, because no one else gives us this freedom."

Epson Prints Great!

PlanetFeedback letter writer Michael has moved from HP printers to Epson and, boy, is he happy!!

"I finally moved away from HP printers and made the switch to Epson. I purchased the Epson RX1800 and I just love it! The photo quality is flawless and the Print-To-CD capability is a dream come true! Thank you Epson for making a great printer!"

J. Crew Makes Another Customer Happy

J. Crew has a new fan, if PlanetFeedback's A.L.'s letter is any indication.  They have the sizes and the selection she was looking for.  Sounds like they also have a customer for life!

"I will be a faithful J. Crew shopper after this experience, and have already told several people that have the same problem in finding jeans to go to your store. Thank you for the great experience!"

Frigidaire Comes Through

Michael was unhappy with the small dents in the door of his brand new Frigidaire dishwasher.  One email letter later, he is now the proud recipient of a new door for his dishwasher, courtesy of the fine folks who make Frigidaire products.  Great job, guys!

Coke Zero Is No Zero

Ed has searched high and far but nothing quenches his thirst like Coke Zero.  Naturally, he was concerned that, being a fairly new product to market, it wouldnt stick around very long.  Now he's received word it IS going to be a permanent fixture on his store's shelves and he couldn't be happier.

"Thanks, from the bottom of my heart for continuing this product!"

Short And Sweet, Purina

For Amy, an economy of words doesnt mean an economy of praise!

"I have 3 cats and feed all of them Purina cat food. I will never feed them another brand! They are very healthy and love their mealtimes! Thank you for making such a high-quality product."

I'm Gonna Test That: Ball Park Franks DO Plump

The "I'm Gonna Test That Team" at PFB put BallPark Franks to the test.  We're happy to report, they passed with flying colors. Here is the filmed evidence:

 

And here is the written report. Kudos BallPark Franks!

Rappin About Apple

Apple_1PFB user Chris is a DJ.  And when he needed to bring his "A" game, he went all the way.  All the way to Apple's G4 notebook computer.  Now he's the happiest DJ on earth thanks to Apple's product excellence.

"After hearing all the good reviews, I must say that the G4 lives up to its hype. With the exception of heating up a little too quickly, this computer offers me the capability to take my music career to new places I only dreamed imaginable."

Power Mom of Twins Raves Over "Must-Have" Baby Products

Mom_2In this week's "Mom's Monday" Podcast, mother of twins Erika Brown raves about some favorite baby products, including the, Fisher Price Aquarium Swing, Exersaucer, Play Gate, Bouncy Chair, and Combi Twin Stroller.

** Listen Now **

Hey Huggies! Dig That Liner!

Moms are very active on PlanetFeedback, and when they talk...it's pretty obvious they never skip a beat. All the more reason to call out this raving compliment from Alyson P about a brand spanking new Huggies product. She writes:

"I would like to compliment the Huggies corporation on their new Pull Ups with Cool Liner. I am the mother of two, and have used Huggies with both of my children. I am very pleased with the results I have seen since using the new Pull Ups with Cool Liner."
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  • Is your company obsessed with customer service? Looking for better ways to satisfy and serve your consumers, especially the vocal ones? PlanetFeedback.com, one of the web's oldest and most respected consumer feedback services, offers a suite of services and scorecards to help business win with consumers. If your work is dedicated to consumer affairs, total quality management, employee training, or overall customer satisfaction, we can help! From focus groups to surveys, we'll help you connect (and learn from) the web's most knowledeable and opinionated (and did we say attentive?) consumers. CONTACT: Greg at greg@planetfeedback.com