PlanetFeedback letter writer Lawrence has praise for Toshiba. It's short and sweet but that doesn't make it any less powerful.
Had a minor problem with my HDD in my laptop and even through the laptop was out of warranty by a couple of days, Toshiba said they would replace it. I have always enjoyed their Notebook products.
PlanetFeedback letter writer Crissy decided to make most of her Black Friday purchases at Target. She was not disappointed!
Your store was extremely manageable, friendly employees, and plenty of stock on hand. Not many places can say any of those things on Black Friday!
PlanetFeedback letter writer Candace has nothing but praise for Bob Evans waitress Marge and the level of service she provided.
She didn't once give us a feeling that she was in a hurry to get off her shift or that she was needing to 'turn the table' to service other customers. She was also helpful with some info on shopping..I just wanted to take a moment and compliment her and thank her!!
PlanetFeedback letter writer Chris M. had a crack in his windshield. He finally decided to submit it to his insurance for processing. Much to his surprise, everything went like a charm and now he's one impressed customer.
Thank you for doing the right thing by having systems and people in place to act in such a way.
PlanetFeedback letter writer Ameriah wasnt happy with the nail health kit she bought through QVC. Because it was past the return period, she wrote to them only to let them know how disappointed she was. Much to her surprise, QVC insisted she return the kit for a refund. In the process, they've made a customer for life.
Now that is Customer Service! Pleasant! Efficient! and they stand 100% behind their products!!!! Bravo QVC! and thank you!
PlanetFeedback letter writer Leigh has nothing but great things to say about employees at US Airways. She had a difficult day of flying and, when there were more delays, these employees went out of their way to make things as easy as possible.
Despite the circumstances surrounding the delays, the attendants' abilities to reach the passengers on this level instilled in them a sense of confidence in the airline and its services.
PlanetFeedback letter writer Jim was one of the folks who stood forever in line to get a PlayStation 3 when they launched.
The treatment he received was well beyond his expectations and has served to win him back as a loyal customer.
I wanted to be sure that Corporate Best Buy was aware of the outstanding team they have in their stores. Thank you for such a pleasant experience.
PlanetFeedback letter writer Jenn was at the Greektown casino and decided to have ice cream. A previous experience at Cold Stone ended in disappointment however Antonio at this creamery not only saved the day but also won back a customer for life.
It doesnt get any better than that.
PlanetFeedback letter writer Sonja had a problem with the Northshore Westin in Chicago. The way they handled the problem has made Sonja a customer for life.
I travel frequently and this experience will go a long way in making me think of your hotel first when deciding on accommodations. I will also pass along this positive experience to friends and family.
Thank you for your world class service.
PlanetFeedback letter writer Rosanna wanted some information about a package delivery. She thought it would be an exercise in futility. Boy, she was wrong!
We do appreciate the service that we received from Mary Ann and Jackie so much. They conveyed genuine concern for our situation and were so very helpful. When I called, I have to admint I expected to be treated like a number, but they both provided great service on a personal level.
I will certainly choose FedEx above the rest for future shipping needs.
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