PlanetFeedback letter writer Venice is gaga over Hasbro's decision to use Bo Bice as a spokesman for their Monopoly game.
The ingenuity shown by Hasbro in choosing Bo Bice to enhance it's commercial with his incredible musical talent is refreshingly clever, and I hope the new Monopoly Here and Now is a tremendous success for the company.
On the fifth anniversary of 9-11, PlanetFeedback looks back at some of the letters sent through our site which praised the men and women of the New York police and fire departments who put their lives on the line during one of the greatest tragedies our nation has known.
Tanya offers a simple thanks to the New York police department.
Robyn also offers thanks to the NYPD.
PlanetFeedback letter writer Miki ordered a pair of shoes from Victoria Secret. When the shoes arrived, they were of different sizes. Miki jumped on the phone to get this fixed and, surprise surprise, they did so immediately with no fuss or muss.
"Although this started with an error, I was very pleased by the way this transaction was handled. Believe it or not, I had this happen with another merchant, and they handled it horribly. I just wanted to say thank you for taking care of me!"
Crazy Redhead reports Burger King DOES respond to PFB letters. Yay! Kudos to Burger King!
At PlanetFeedback, we're all about feedback. And we especially enjoy praising companies that respond to feedback.
So we've created this site to celebrate those companies who demonstrate, through words and action, that they value feedback from their customers. We're going to highlight responses received through PlanetFeedback.com, responses sent to us directly and any efforts we see in the marketplace which signals a sincere effort to respond to the customer.
We've set up a list of company blogs on our side bar. If your company has a blog which deals directly with customer issues, let us know and we'll add it to our list.
This is one of the first commercials developed for the original PlanetFeedback.com website, and it wonderfully captures the spirit of what the "Muchas Gracias" site is all about.
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