PlanetFeedback letter writer Sue didn't hook up her brand new Symphonic DVD recorder properly. Never fear, customer support was here.
I will defintely recommend you people. You are one company that understands customer service! Thank you!
PlanetFeedback letter writer Jennifer had a great experience at Chilis and wanted them to know about it.
I just wanted Chilli's to know that while the food was OK, the entire meal was a good experience with the help of the waiter. I'd like for him to be commended for his good service.
Planetfeedback letter writer Dawn is pleased as punch with a couple of BJ's employees. They helped her get the two tires she needed. Now she's back out on the road and driving in a happy frame of mind.
Mirza is a genuine asset to your company. His helpfulness and great customer service skills has made me a permanent BJ's customer.
PlanetFeedback letter writer Guillermo was absolutely impressed with the service he received at his local Enterprise Car Rental.
Josie was particularly impressive, by going above and beyond what I could have expected of someone performing as a rental associate with the objective to rent cars that generate the largest possible margin, while servicing me, someone who only needed the smallest and cheapest available car for just one day. Josie even called me on the telephone later in the day to ensure everything was Ok with the service I received and the car I rented.
PlanetFeedback letter writer Lawrence has praise for Toshiba. It's short and sweet but that doesn't make it any less powerful.
Had a minor problem with my HDD in my laptop and even through the laptop was out of warranty by a couple of days, Toshiba said they would replace it. I have always enjoyed their Notebook products.
PlanetFeedback letter writer Crissy decided to make most of her Black Friday purchases at Target. She was not disappointed!
Your store was extremely manageable, friendly employees, and plenty of stock on hand. Not many places can say any of those things on Black Friday!
PlanetFeedback letter writer Candace has nothing but praise for Bob Evans waitress Marge and the level of service she provided.
She didn't once give us a feeling that she was in a hurry to get off her shift or that she was needing to 'turn the table' to service other customers. She was also helpful with some info on shopping..I just wanted to take a moment and compliment her and thank her!!
PlanetFeedback letter writer Diana needed to get her car repaired. She was expecting a long, protracted experience but the folks at Palm Beach Toyota gave her a pleasant surprise. Everything was done quickly and efficiently which, in today's world of bad repair experiences, is a sight to behold indeed.
This has given me a great deal of confidence that I can rely on your service department to take proper care of my vehicle and my needs as a customer. Thank you.
PlanetFeedback letter writer Chris M. had a crack in his windshield. He finally decided to submit it to his insurance for processing. Much to his surprise, everything went like a charm and now he's one impressed customer.
Thank you for doing the right thing by having systems and people in place to act in such a way.
PlanetFeedback letter writer Ameriah wasnt happy with the nail health kit she bought through QVC. Because it was past the return period, she wrote to them only to let them know how disappointed she was. Much to her surprise, QVC insisted she return the kit for a refund. In the process, they've made a customer for life.
Now that is Customer Service! Pleasant! Efficient! and they stand 100% behind their products!!!! Bravo QVC! and thank you!
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