Bally's is at it again. Yet another letter at PlanetFeedback complaining about Bally's deceptive enrollment practices. A quick google search brought up countless complaints about Bally's misleading sales practices, confusing and contradictory contracts,the difficulty in getting out of a contract, and the near impossibility of getting a contract to cancel properly at the end of the contract term.
While many complaints are about issues the members could have avoided ("That's what you get for not reading what you signed"), there is evidence that Bally's purposely writes its contracts in a confusing and complex manner designed to (1) dissuade a potential member from actually reading it and (2) to make it next to impossible to cancel a membership, even when following all the steps and meeting the criteria outlined in the paperwork. There also are stories online of Bally's allowing minors to join the gym by having the sales rep lie about the minor's age on the paperwork.
Years ago, one of our reporters went to join a local gym chain. When she read the contract, she found clauses that were legally unenforceable (such as, if any employee or agent of the gym were to cause a member serious injury on purpose, the member's signing of the contract relieved the gym and the employee/agent of any financial responsibility or obligation). Knowing the law, she laughed it off and signed. When she later learned that the membership agreement had been written by an attorney who had been disbarred, she wasn't surprised.
But the folly here was entering into a business agreement with a company that had immediately proven itself to be unethical. Granted, our friend did so knowingly. But what about all the well-meaning folks off the street who, in a burst of self-motivation and a desire to take a hot picture, sign on the dotted line, only to discover later that they made a deal with the devil?
Further, it seems that when a person signs a membership agreement with Bally's, what they're actually signing is a loan agreement that prepays the three-year membership dues, leaving the member on the hook for the loan, with different legal obligations than if they had signed a regular membership agreement. Refusing to continue to pay can damage one's credit report for years.
A salesperson for a reputable gym (or any business) will go over the contract with a potential member, point by point, stating what the terms are and pointing out those terms in the contract, much like a title/closing agent in a mortgage closing. Prospective members should do research, both on the internet and via their local BBB chapter, to educate themselves, to make sure the gym they are thinking of joining operates in a fair and ethical manner, and to be prepared with specific questions while meeting with the gym's representative.
There is something inherently wrong with a company that enters into agreements with deception already in place. And if the company is starting things out that way, you can bet it will continue with those unethical practices all the way down the line, ending in a protracted struggle to properly end the membership agreement and move on with one's life.
~Contributed by Angela~